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Business Strategy with Hirav Shah                                 SEPTEMBER 25, 2026       |  The Indian Eye 49


               “WhatsApp University Won’t





                               Run Your Business!”







        Smart entrepreneurs do not act on every new idea they receive. They pause, investigate, compare

                                          options, calculate the downside, and then decide


                                                                                                              clear answers, do not turn that infor-
                                                                                                              mation into action.
                                                                                                                  As Hirav Shah advises, “Never re-
                                                                                                              ject information immediately, but never
                                                                                                              accept it blindly. First filter it, then verify
                                                                                                              it, and finally validate whether it is right
                                                                                                              for your business.”
                                                                                                                  Smart entrepreneurs do not act
                                                                                                              on every new idea they receive. They
                                                                                                              pause, investigate, compare options,
                                                                                                              calculate the downside, and then de-
                   HIRAV SHAH                                                                                 cide. That small pause between re-
                                                                                                              ceiving information and taking action
                                                                                                              can protect years of hard work, capi-
                 ake up  in the morning,                                                                      tal, and reputation.
                 sip your tea, and open
        WWhatsApp — “Try this                                                                                   The Real Cost of WhatsApp University
                                                                                                                  The scariest thing is not the ab-
        business trick, become a millionaire                                                                  sence of knowledge — it is the pres-
        in 3 months.” “Follow this formula,                    The scariest thing on WhatsApp is              ence of wrong knowledge.
        success guaranteed.” “A real story of   not the absence of knowledge — it is the presence of wrong knowledge (file photo)   Many  entrepreneurs  fail  miser-
        some investor — share it.”                                                                            ably — not because they didn’t work
            This is WhatsApp University.
        Free, fast, and disposable.       does not make it true. As Hirav Shah   swer to “what should I do?” will nev-  hard, but because they made deci-
                                                                            er be found in a forwarded message.
                                          says, “A forward is not a fact. It is just a
                                                                                                              sions based on unvalidated, forward-
            The real question is — can this
        forwarded wisdom actually run a   message that nobody stopped.”     Hirav Shah believes,  “Clarity  comes   ed, generic, outdated advice.l./ your
                                              Two — Context is missing. Ama-
                                                                            when  you  understand  the  problem
                                                                                                              business, calculate the possible risks,
        business?                         zon’s strategy does not apply to a mid-  deeply, validate your options, and align   and seek expert validation for import-
            The answer is clear: No.
                                          size Indian SME. Trying to copy Elon   your timing.”                ant  decisions.  As  Hirav  Shah  says,
          Knowledge and Decision — Two Very   Musk’s risk-taking ability — without   Third Pillar: Validation — Not   “Information  may  create  interest,  but
                  Different Things        the capital, team, or market — is a   Impulse. Every major business deci-  only validation should create action.”
            As Hirav Shah puts it,  “What   recipe for disaster. Generic advice   sion  —  partnership,  investment,  ex-
        comes on WhatsApp is not knowledge   does not fit a specific business.  pansion, product launch — demands   Conclusion: Stop Being an Information
                                                                                                                Collector. Become a Decision Maker.
        — it is information. And information   Three — The timing is wrong. A   validation. As Hirav Shah explains,   India’s entrepreneurs  are bril-
        can never replace a decision.”    2019 success story is useless for the   “Validation  does  not  mean  blindly   liant. Hardworking. Passionate.
            The real game in business is not   2025 market. The economy changed,   agreeing.  It  means  a  360-degree  per-
                                                                                                                  But hardwork needs the right direc-
        about information — it is about val-  consumer behaviour changed, com-  spective, worst-case analysis, and con-  tion. Passion needs the right decision.
        idation. That means asking: “Is this   petition changed — but the same   firmation of the right timing.”  Scroll WhatsApp — for enter-
        information right for my situation, my   message keeps circulating. Hirav   Before You Follow Any Business Advice,   tainment, for  inspiration. But  busi-
        market, this specific moment?” — the   Shah warns,  “Outdated  advice  in  a   Apply the 5 Question Test  ness decisions must not come from
        ability to ask that question is everything.  fast-moving  market  is  not  just  useless   Before acting on any WhatsApp   there. They must come from strategy,
            Wheat available cheap is infor-  — it is dangerous.”
        mation. But “should I buy it right   Real Business Decision — 3 Pillars  message, social media tip, podcast ad-  data, validation, and expert clarity.
                                                                                                                  As Hirav Shah concludes:  “A
                                                                            vice, or success formula, ask five sim-
        now?” — that is a decision. A deci-   First Pillar: Data — Not Emo-  ple questions:                   business does not move forward by for-
        sion needs context, clarity, and very   tion. “I felt so”, “I had heard”, “It   1. Who is the original source?   warding messages. It moves forward by
        often, expert validation.         came on WhatsApp” — this is not the   2. Is the information supported by   making the right decision.”
            WhatsApp University can never
        provide that validation.          language of business decisions. As Hi-  facts or data?
                                          rav Shah states, “Real data, real num-  3. Does it apply to my industry, busi-
            The Three Biggest Mistakes of a   bers, real market research — these three   ness size, and financial position?   Hirav Shah is the Global Business
                 Forwarded Message        alone move a business forward.”   4. Is it still relevant in the current mar-  Strategist, Game Changer, and Author
            One — The source is unknown.      Second Pillar: Clarity — Not    ket?                             of 19+ books—trusted worldwide for
        “Some IIM professor said so” —    Confusion. The biggest problem in   5. What could happen if this advice   validating big decisions of entrepre-
        which professor? When? For what sit-  business is not a shortage of decisions   proves wrong?           neurs, sportsmen, and entertainers.
        uation? Just because it was forwarded   — it is a shortage of clarity. The an-  If these questions do not have   Email : Business@hiravshah.com


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